At ORPHANDRIA, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with the product, our Money Back Guarantee policy offers you a comprehensive solution.

To be eligible for a refund, please make sure that:

• The item was purchased within the last 30 days from ORPHANDRIA.
• The item is in its original packaging and in the same condition that you received it.
• You have the receipt or proof of purchase.

Certain products are non-returnable, including:

• Gift cards
• Customized items
• Sale or clearance items

To initiate a refund, please follow these steps:

• Contact our customer service team at [email protected] to request a return.
• Ship the item back to us at the address provided by our team.
• Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original method of payment within 10 business days.

For any questions or clarifications, please contact us at [email protected], and we will be happy to assist you.